PRIVACY POLICY
Last updated: January 30, 2026
1. INTRODUCTION
MyCityMapped ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. INFORMATION WE COLLECT
2.1 Personal Information:
- Name and email address (when you create an account or make a purchase)
- Billing information (processed securely by our payment provider, Stripe)
- Location data you provide for poster creation (city names and coordinates)
2.2 Automatically Collected Information:
- Device information (browser type, operating system)
- IP address and general location
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process your orders and deliver your custom posters
- Create and manage your account
- Send order confirmations and updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional communications (only with your consent)
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. DATA SHARING AND DISCLOSURE
We may share your information with:
- Payment Processors: Stripe processes all payments securely. We never store your full credit card details.
- Cloud Service Providers: We use Vercel for hosting and data storage.
- Analytics Providers: We use PostHog to understand how users interact with our service.
- Authentication Providers: If you sign in with Google, we receive basic profile information from them.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. COOKIES AND TRACKING
We use cookies and similar technologies for:
- Essential Cookies: Required for the website to function (authentication, sessions)
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
6. DATA RETENTION
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Order history and account information are retained to allow you to access your purchased posters. You may request deletion of your account and associated data at any time by contacting us.
7. YOUR RIGHTS (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data in a machine-readable format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@mycitymapped.com
8. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data, including:
- HTTPS encryption for all data in transit
- Secure authentication mechanisms
- Regular security assessments
- Limited access to personal data on a need-to-know basis
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
10. CHILDREN'S PRIVACY
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@mycitymapped.com
For general support inquiries: support@mycitymapped.com
See also our Terms of Use